Privacy Policy

1. Data Controller

The entity responsible for data processing on this website is:

2. Data Collected

We collect and process the following personal data:

2.1 When Visiting the Website

When accessing our website, the following technical data is automatically collected, which your browser transmits to our server:

• IP address (anonymised)
• Date and time of access
• Page accessed / URL
• Browser and operating system used
• Referrer URL (previously visited page)

This data is used exclusively to ensure the secure operation of our website and for troubleshooting. No association with individual persons is made.

2.2 When Contacting Us

When you contact us via the contact form, email or telephone, we collect:

• Name
• Email address
• Phone number (if provided)
• Content of your message

This data is used exclusively to process your enquiry and is not shared with third parties.

2.3 When Booking an Appointment

When booking an appointment, we additionally collect:

• Desired piercing / service
• Preferred appointment time
• Relevant health information (allergies, medications)

3. Purpose of Use

Your personal data is used exclusively for the following purposes:

• Answering your enquiries and communication
• Appointment scheduling and management
• Performing the booked piercing (including documentation for the consent form)
• Aftercare and support
• Compliance with legal retention obligations
• Improving our website and services

Your data will only be shared with third parties if this is required by law or you have given explicit consent.

4. Cookies

Our website only uses technically necessary cookies that are required for the operation of the website. These cookies contain no personal data and are automatically deleted at the end of the browser session.

We do not use tracking cookies, no third-party analytics tools and no retargeting. Your privacy is important to us.

5. Your Rights

Under the Swiss Data Protection Act (DSG) and the EU General Data Protection Regulation (GDPR), where applicable, you have the following rights:

• Right of access: You may request information about the personal data we have stored about you at any time.
• Right to rectification: You have the right to have inaccurate data corrected.
• Right to deletion: You may request the deletion of your data, provided no legal retention obligations apply.
• Right to restriction of processing: You may request the restriction of processing of your data.
• Right to data portability: You have the right to receive your data in a common format.
• Right to object: You may object to the processing of your data at any time.
• Right to withdraw consent: You may withdraw any consent given at any time with effect for the future.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website is operated via an encrypted HTTPS connection.

7. Retention Period

Personal data is only stored for as long as necessary for the respective purpose or as required by legal retention obligations. Contact enquiries are generally deleted after the conclusion of communication and a reasonable follow-up period. Business documents are retained in accordance with legal retention periods (generally 10 years).

8. Contact for Data Protection Enquiries

For questions about data protection, information requests or to exercise your rights, please contact: